Frequently Asked Questions

We specialize in web design services for Louisville small businesses, including new website creation, website redesigns, and SEO optimization. We focus on creating clean, modern, and affordable websites that help your business establish a strong online presence.

Most websites are completed within 3-6 business days from the time we receive all your content and requirements. This fast turnaround is possible thanks to our advanced AI design tools combined with professional customization. More complex projects may take slightly longer, and we'll provide you with a clear timeline during our initial consultation.

While we're based in Louisville and specialize in helping local businesses, we can work with clients anywhere. All communication can be handled remotely via email, phone, and video calls. However, we have particular expertise in the Louisville market and local SEO.

Our pricing is straightforward and transparent. We offer three packages: Starter ($150) for up to 5 pages, Professional ($250) for up to 10 pages, and Premium ($300) for unlimited pages. All packages include mobile responsive design, contact forms, basic SEO setup, and 3-6 business day delivery. Visit our Pricing page for full details on what's included in each package.

No hidden fees! The pricing shown is a one-time payment for website design. You'll need to arrange your own hosting (typically $10-30/month) and domain name (typically $15/year). We can recommend hosting providers or help you set these up. Optional maintenance and support packages are available if you'd like ongoing assistance.

Yes! We can arrange flexible payment plans to fit your budget. Typically, we require 50% upfront to begin work and the remaining 50% upon completion and before the website goes live. Contact us to discuss payment options that work best for your business.

Our process is simple: (1) Discovery - We discuss your business, goals, and target audience. (2) Design - We create your custom website using AI-powered tools and professional expertise. (3) Review - You provide feedback and we make revisions. (4) Launch - Your website goes live! Throughout the process, you'll work directly with Donovan Richardson with clear communication every step of the way.

To get started, you'll need to provide: your logo (if you have one), any photos or images you want to use, text content for your pages, and information about your business and target customers. If you don't have all of these ready, don't worry! We can help with content creation, recommend stock photos, or even help develop your branding.

The Starter package includes 2 rounds of revisions, while the Professional and Premium packages include unlimited revisions until you're completely satisfied. We want to make sure your website is exactly what you envisioned and meets all your business needs.

Absolutely! All websites we create are fully responsive and mobile-first, meaning they'll look stunning and work perfectly on phones, tablets, and desktop computers. With most people browsing on mobile devices, this is essential for every modern website.

Yes! We build websites on user-friendly platforms that allow you to make basic updates yourself, like changing text, updating images, or adding new content. We'll provide training and documentation on how to manage your website. For more complex changes or if you prefer, we're always available to help with updates.

Minor tweaks and bug fixes within 30 days of launch are included at no extra charge. For ongoing updates and changes beyond the initial launch period, we offer maintenance packages or can provide hourly rates for specific requests. The Premium package includes 30 days of post-launch support.

Yes! All packages include basic SEO optimization, including proper page titles, meta descriptions, header tags, and site structure. The Professional and Premium packages include enhanced SEO with keyword research, local SEO optimization, and more advanced techniques to help Louisville customers find your business online.